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Customer Reactivation

Do you have customers on your database who haven’t engaged with or bought from you in a while? For whatever reason ...

Customer Reactivation

Win Back Lost Clients

Do you have customers on your database who haven’t engaged with or bought from you in a while? For whatever reason they have lapsed, the effort to win them back is well worth it; as, research has shown that a large percentage of them will return to your business if their reason for defecting is addressed and will go on to refer your business.

A lot of the time, they will overlook emails asking for feedback for items in their Inbox that they feel are more pressing; however, a friendly chat can get them open up and provide some valuable insights.

My Customer Reactivation service will show your lapsed customers some love and engage with them to:

• Get their feedback on their experience, purchase and post-purchase
o Their reason for disengagement may lie there
• Find out if they are using a competitor
o If so, find out why
• Pitch your solutions to their purchase barriers and
• Facilitate their re-engagement with your business

Your results will be returned to you in .csv or MS Excel format.

Book a free call now to reconnect with your lapsed customers.

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