MY PROCESS
Welcome to my order process.
Your aims are always central to my process. My aims are to:
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Provide excellent service
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Provide value for money
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Provide a consultative service
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Keep the process simple
Here is a simple step-by-step guide to help you get started; just hover over any of the steps below for a brief explanation. Mobile users don't need to hover to see the explanation.
Select the services you need and the quantities. You will immediately receive a Quote Receipt by email, detailing what you requested and the estimated cost. You should receive a call back within 24 hours.
Step 1
Submit Quote Request
This is an initial call to discuss your requirements in more detail; if we decide to work together, I will send you the link to complete a Campaign Brief.
Step 2
Initial Call Back
Step 3
Submit Campaign Brief
The Campaign Brief collects details about your company, your products or services, your buyer persona and your campaign goals. It is key to the process and shouldn't take more than half an hour.
We will discuss your Brief and put your Order in my diary. Once you're in the diary, I will forward a Freelance Agreement and an Invoice for the Deposit, which is usually 50% of the Order total.
Step 4
Receive Call Back
Step 5
The Agreement and Deposit
You review the Agreement and, if you are happy with the contents, sign and return it and pay the Deposit.
Step 6
Order Fulfilment
Once the signed Agreement is returned and the Deposit is paid I will begin work to fulfil your Order. If you have ordered a Script or Writing, you will be sent a copy for approval prior to completion.
Once your Order has been completed, I will send you an Order Completion Notification by email along with an Invoice for the Balance.
Step 7
Order Completion
You pay the Balance.
Step 8
The Balance
Once the Balance is paid you will receive the Deliverables.
Step 9
Deliverables
You receive a Thank You email.
Step 10
Thank You Email